Question 1

How do I purchase a game source code?

Accepted Answer

Browse the marketplace, click on an asset you like, choose your license type (Single or Multi), add it to cart, and complete checkout. After payment, you can download the files immediately from your Purchases page.

Question 2

What is the difference between Single and Multi license?

Accepted Answer

Single License allows you to use the source code in one published game. Multi License allows unlimited use across multiple games. Choose Multi if you plan to reskin or publish multiple versions.

Question 3

Can I test the game before buying?

Accepted Answer

Yes! Most assets include a WebGL demo, YouTube video, or APK download so you can preview gameplay before purchasing.

Question 4

Do I get updates after purchasing?

Accepted Answer

Yes, you receive free lifetime updates for any asset you purchase. When sellers release new versions, you can download them from your Purchases page.

Question 5

How do I access my purchased files?

Accepted Answer

Go to Dashboard → My Purchases. You'll see all your purchases with download links. Files are available immediately after payment.

Question 6

What payment methods are accepted?

Accepted Answer

We accept major credit/debit cards (Visa, Mastercard, Amex), PayPal, and other local payment methods depending on your region.

Question 7

Is my payment information secure?

Accepted Answer

Yes, all payments are processed through secure, PCI-compliant payment processors. We never store your card details on our servers.

Question 8

Do you offer invoices?

Accepted Answer

Yes, you receive an email receipt after every purchase. You can also view your purchase history in your Dashboard.

Question 9

Are there any hidden fees?

Accepted Answer

No. The price shown is what you pay. There are no subscription fees, maintenance fees, or hidden charges.

Question 10

What file formats are included?

Accepted Answer

All assets include Unity project files (.unitypackage or full project folder). Some include additional documentation, PSD files, or audio assets.

Question 11

What Unity version is required?

Accepted Answer

Each asset specifies its minimum Unity version in the description. Most are compatible with Unity 2021 LTS and newer.

Question 12

Download link not working - what do I do?

Accepted Answer

First, check your Purchases page and try again. If the issue persists, contact support with your order details and we'll resolve it within 24 hours.

Question 13

Can I download files multiple times?

Accepted Answer

Yes, you can download your purchased files unlimited times. They remain in your account forever.

Question 14

What is your refund policy?

Accepted Answer

We offer refunds within 14 days of purchase if the asset doesn't match its description, has critical bugs, or is missing advertised features. We don't refund for buyer's remorse or incompatibility with your project.

Question 15

How do I request a refund?

Accepted Answer

Go to Dashboard → My Purchases, find the order, and click "Request Refund". Describe the issue clearly. We review requests within 24-48 hours.

Question 16

How long does a refund take to process?

Accepted Answer

Once approved, refunds are processed within 3-5 business days. The time to appear in your account depends on your payment provider.

Question 17

What if my refund is rejected?

Accepted Answer

If rejected, you'll receive an explanation. You can appeal by contacting support with additional details or evidence.

Question 18

How do I become a seller?

Accepted Answer

Simply create an account and you can start selling immediately! No application process required. Just go to Dashboard → Create Asset to upload your first game source code.

Question 19

What commission does the platform take?

Accepted Answer

Our commission varies by membership tier. New sellers get Gold membership free for 2 months (20% fee, you keep 80%). After that, tiers are based on your sales: Bronze (30% fee), Silver (25% fee), Gold (20% fee), Diamond (15% fee). The more you sell, the more you keep!

Question 20

How do I get paid?

Accepted Answer

Set up your payout method in Dashboard → Balance. We support PayPal and bank transfer. Payouts are processed on a monthly basis with a minimum threshold of $50.

Question 21

What assets can I sell?

Accepted Answer

We accept Unity hypercasual and casual mobile game source codes. Assets must be your original work with proper licenses for all included third-party content.

Question 22

How long does asset review take?

Accepted Answer

We review all submissions within 24 hours — including weekends and holidays. You'll be notified by email when your asset is approved or if changes are needed.

Question 23

How do I reset my password?

Accepted Answer

On the login page, click "Forgot Password" and enter your email. You'll receive a reset link within minutes.

Question 24

Can I change my email address?

Accepted Answer

Currently, email changes require contacting support. We'll verify your identity and update it within 24 hours.

Question 25

How do I delete my account?

Accepted Answer

Contact support with your account deletion request. Note that this is permanent and you'll lose access to purchased files.

Question 26

How do I update my profile information?

Accepted Answer

Go to Dashboard → Profile Settings. You can update your name, avatar, bio, and payout information.

Question 27

Can I resell purchased source code?

Accepted Answer

No. You cannot resell, redistribute, or share the source code. You can only use it in your own games and publish those games.

Question 28

Can I use assets in commercial games?

Accepted Answer

Yes! Both Single and Multi licenses allow commercial use. You can monetize your published games freely.

Question 29

Do I need to credit the original author?

Accepted Answer

No attribution is required, though it's always appreciated. You can publish your game without mentioning HyperCodeStore or the seller.

Question 30

Can I modify the source code?

Accepted Answer

Absolutely! You have full rights to modify, extend, and customize the code for your projects. That's the whole point!

Question 31

Is my personal data safe?

Accepted Answer

Yes. We follow industry best practices for data protection. See our Privacy Policy for complete details on how we handle your data.

Question 32

Do you sell my information to third parties?

Accepted Answer

Never. We don't sell, trade, or rent your personal information to anyone. Your data is used only to provide our services.

Question 33

How do I report a security issue?

Accepted Answer

Contact support immediately with details. We take security seriously and will investigate all reports promptly.

Help Center

Buying & Purchasing

Payments & Billing

Downloads & Files

Refunds & Returns

Selling on HyperCodeStore

Account & Profile

Licensing & Usage Rights

Security & Privacy

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